FOCUS Making the things
FOCUS Making the things that really matter with businesses and communities happen Kevin de Beer, Nedbank Regional General Manager, Branch Networks, explains how Nedbank works with communities to deliver banking solutions. Nedbank continues to build on its client-centred strategy aimed at delivering distinctive experiences and channels of choice for business and clients in the Free State. This has seen the bank simplify and enhance its product offering in line with its great value banking philosophy, based on simplicity, transparency and affordability. Innovation and technological advancements as well as training and development of staff have been key pillars in achieving the bank’s objectives. Nedbank has also placed greater emphasis on client engagement to better understand the diverse and individual client needs across its personal and business banking base. “Innovation is an integral component of a holistic approach that encompasses our systems and processes and which is an enabler in delivering distinctive client experiences. Despite the tough economic environment, Retail and Business Banking have delivered value to our shareholders while significantly improving our client experience. Through these milestones, we are well geared to weather the persisting macroeconomic environment, and highly competitive business conditions,” says Kevin de Beer. Since 2012, Nedbank has launched several first-to-market innovations such as the award-winning Nedbank App Suite, Home Loans Online Digital Channel and Market Edge, as well as the “Branch of the Future” concept in communities locally and nationally. “Working with communities is entrenched in our values through community development, skills development, education and job creation as well as environmental conservation. These play a vital role in building a sustainable economy and vibrant society. We believe our fast-growing presence in communities goes a long way in enabling greater financial inclusion while contributing towards economic growth,” concludes De Beer. The bank has also invested in innovative alternative distribution outlets through its strategic partnership with Pick n Pay and Boxer Stores. These partnerships, which span over 15 years, enable communities to gain access to financial services every day of the week, including Sundays and public holidays. Nedbank also leverages its strong market positioning with businesses and the public sector, encouraging them to bank their employees Kevin de Beer, Nedbank Regional General Manager, Branch Networks through its innovative Nedbank@ Work employee banking offering. This forms part of Nedbank’s Banking and Beyond philosophy and is aimed at supporting business owners to make informed decisions so that they can grow and take their businesses to the next level. This is another way Nedbank continues to make the things that really matter with businesses and communities happen. For more information contact Kevin de Beer, Nedbank Regional General Manager on +27 51 400 5813 or visit www.nedbank.co.za FREE STATE BUSINESS 2017 32
A full range of business solutions FOCUS Jordaan Roelofse, Nedbank Regional Business Head, Northern Cape and Free State, explains how they are making the bank relevant to business owners in the Free State. There is great news for Free State business owners and entrepreneurs seeking a unique banking experience: Nedbank Business Banking has eight business managers located across the province specialising in commercial and agricultural industries. They are ready to assist you with professional advice, industry-specific solutions and a comprehensive range of financial products and services. “At Nedbank Business Banking we believe that you need a financial partner who not only understands your circumstances and aspirations, but can also provide you with relevant solutions and a banking experience that is hassle-free. This allows you to concentrate on what’s most important to you – the running of your business,” says Jordaan Roelofse. At the core of the bank’s offering in the Free State is a relationshipbased model, with a business manager dedicated to your business as the key entry point into the bank. Each business manager is supported by a team – comprising a credit manager, credit analyst and services manager – which has a thorough understanding of the regional economy and business market, and a genuine interest in the success of each individual business. “When you do business with us, you are speaking to people who know the area, understand its nuances and are familiar with the various industries operating here,” explains Roelofse. An additional benefit of banking with Nedbank Business Banking is that your business and your personal financial needs can be managed in one place. “Because very often business owners and their businesses are financially dependent on each other, our client service teams now also offer individual banking solutions, better advice and a hassle-free service to you and your staff as we already know and understand your needs,” explains Roelofse. With this in mind, Nedbank has recently introduced Nedbank@ Work – a unique service to employees of companies who bank with Nedbank. The service facilitates convenient banking at the workplace through bankers or consultants on site, in the branch or via our call Jordaan Roelofse, Nedbank Regional Business Head, Northern Cape and Free State centre and internet channels. In addition, Nedbank@Work offers non-financial support to you and your employees free of charge, including financial fitness training to employees at all levels through customised education programmes. For more information about our specialised service offering please call Jordaan Roelofse on +27 51 400 5700. 33 FREE STATE BUSINESS 2017
