ADVERTORIAL see money differently RELATIONSHIPS AND UNDERSTANDING CLIENT NEEDS ARE KEY, SAYS EXPERT Pedro Rhode, Nedbank’s Provincial General Manager for Gauteng East, explains how brand values built on the bank’s expertise can benefit Nedbank clients, especially in what is now ‘the new normal’. Our client-centred strategy and digital innovation enabled us to continue serving clients in the comfort of their homes through the Covid-19 lockdown. It brought convenience to clients and helped them to comply with lockdown regulations,' he says. Rhode says that for small- and mediumsized business clients, Nedbank continues to deliver end-to-end solutions through a dedicated business manager. ‘Our biggerpicture business approach ensures that we are able to take a holistic view of each business by understanding the vision, cashflow cycle, and transactional and capital expenditure needs. This way, we become trusted advisors to the business owners who strive to grow their business.’ Small businesses often lack formalisation, as shown by many not qualifying for Covid-19 assistance due to out-of-date records and not meeting regulatory requirements. Rhode says that Nedbank’s experts are available to provide all the support small businesses need, beyond affordable banking solutions. ‘We offer value-added services to get and keep your business going, such as our free-to-join networking ‘ helps clients with debt consolidation to ease their financial difficulties … ’ portal, SimplyBiz.co.za, The Essential Guide for Small-business Owners, business registration services and free smallbusiness seminars.’ Rhode adds that the current economic climate has highlighted low financial literacy levels among South Africans who find themselves highly indebted. 'Nedbank Retail Banking helps clients with debt consolidation to ease their financial difficulties, and financial literacy programmes and tailormade solutions to empower them to save and make better financial decisions for the future.' ‘ Nedbank Retail Banking To take your financial wellness to the next level or for more information about Nedbank’s specialised service offering, email Pedro Rhode at email@example.com or visit www.nedbank.co.za/business.
ADVERTORIAL see money differently NEDBANK OFFERS SPECIALIST SUPPORT IN POST COVID-19 ENVIRONMENT Brigitte Ryder, Nedbank’s Provincial General Manager for Gauteng North, says that Nedbank believes that clients need a flexible, resilient financial partner who understands their circumstances and aspirations, and provides relevant solutions and a banking experience that is hassle-free. Ryder says that, as South Africa progresses through the various stages of Covid-19, Nedbank is working through recovery scenarios with its clients and prospective clients while staying true to its brand promise, which is to use its financial expertise to do good for individuals, families, businesses and communities in which it operates. ‘Through the Covid-19 pandemic, we have elevated our client engagement and extended tailor-made relief assistance to many of our clients, equipping and enabling them to benefit from the various digital and remote solutions available. This ensures uninterrupted transactional and informational access while not compromising on security,’ says Ryder. Ryder says that Gauteng North Business Banking has, over the years, established ‘ Through the Covid-19 pandemic, we have elevated our client engagement and extended tailor-made relief assistance to many of our clients … ’ itself as a leader in providing banking solutions to various sectors. ‘These include the professional services industry, which values our bespoke funding, investment and transactional solutions, large manufacturing concerns covering various sub-sectors, and the information technology industry. As a result, we have been shielded from specific industry slowdowns, while adding to the financial and business acumen and ‘street cred’ of our frontline sales and service staff.’ To find out more about how Nedbank can partner with your business togrowa greater South Africa, please email Brigitte Ryder at firstname.lastname@example.org or visit www.nedbank.co.za/business.