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Seditor’s noteA democracy of diversedevelopment disruptionIIn this edition, Service speaks to the CEO of CHIETA, Yershen Pillay,a humble leader and innovator who seizes new opportunities andtransforms them into high-performance and high-impact results.Pillay and CHIETA are innovating their impact and disruptingdevelopment (page 8).There is ongoing development planning in the property sector;however, there has been a move in the burden to the private sectorfor bulk infrastructure. Government has begun to shift away frominvesting in new capital projects and is channeling funds intofacilities management to retain the condition and value of its assets.Infrastructure planning isn’t always supported by budget planning,and there is often a gap between budget allocation and actualexecution (page 28).Creating resilient sustainable cities provides security, not onlyaround the reliability of service delivery, but also the security thatinvestors need to make commitments. Inclusive cities prioritisediversity, equity and accessibility for all residents, regardless oftheir background, identity or socioeconomic status. They embodyprinciples of spatial justice, ensuring that all citizens participateindependently and productively in all aspects of urban life. No twocities are alike. Cities are dynamic ecosystems shaped by variousfactors, including the needs of the diverse groups of people whoinhabit them (page 29).The Just Energy Transition aims to prevent the resulting economicand social burdens from falling on vulnerable communities. Sectorsbeing examined include coal, metal, transport, agriculture andtourism value chains, with identified opportunities being pilotedin Mpumalanga. The pilots are focusing on the development ofbusiness cases to enable a just transition to sustainable energysystems in South Africa (page 18).Three decades on from the dawn of democracy, Mpumalanga ispoised to lead a new phase in energy generation and more changeis coming to the province in the next 30 years. Mpumalanga is oftenthought of as the coal province or the power station province. Theseare fair assessments, given the number of coal mines and coal-firedpower stations the province hosts (page 36).In municipalities vulnerable to declines in coal activity,undertakings include infrastructure for developing skills in therenewable energy generation sector. For businesses, the cost ofproduction has spiked, especially when it comes to generatingpower – for those who have generators and solar – and companieslose their competitiveness due to a delay in the delivery of productsand services. There are many private sector offerings in the way ofrenewable energy solutions. Public Private Partnerships are alsoincreasing, but greater participation by government is important.Special Economic Zones are growth engines towards government’sstrategic objectives of industrialisation, regional development andemployment creation. They are geographically designated areas of acountry set aside for specifically targeted economic activities. On page 38,we provide an overview of South Africa’s industrial development zones.There are also new upcoming commercial retail and residentialdevelopments that are more than a testament to economic growth;they represent local government’s ongoing commitment tosupporting their local communities, fostering opportunities andcontributing to a thriving future for their regions (page 42).May 2025 serve you well.Alexis KnipeEditorService magazine is published by Global Africa Network Media (Pty) Ltd | Company Registration No: 2004/004982/07Editor: Alexis Knipe | Publishing director: Chris Whales | Managing director: Clive During | Online editor: Christoff Scholtz | Design: Tyra MartinProduction: Ashley van Schalkwyk | Ad sales: Venesia Fowler, Tennyson Naidoo, Graeme February, Tahlia Wyngaard, Sam Oliver and Vanessa WallaceAdministration & accounts: Charlene Steynberg, Kathy Wootton, Sharon Angus-Leppan | Distribution & circulation manager: Edward MacDonald |Printing: FA PrintDirectors: Clive During, Chris Whales | Physical address: 28 Main Road, Rondebosch 7700Postal: PO Box 292, Newlands 7701 | Tel: +27 21 657 6200 | Email: info@gan.co.za | Website: www.gan.co.zaNo portion of this book may be reproduced without written consent of the copyright owner. The opinions expressed are not necessarily those of Servicemagazine, nor the publisher, none of whom accept liability of any nature arising out of, or in connection with, the contents of this book. The publisherswould like to express thanks to those who Support this publication by their submission of articles and with their advertising. All rights reserved.Member of the Audit Bureauof Circulations2 | Service magazine
contentsSIN THIS ISSUE | SERVICE 88 | DECEMBER/JANUARY/FEBRUARY 20251 1224201 CHAMPIONING CHANGE THROUGH INNOVATIONAlgoAtWork is more than just a training and development hub4 SERVE AND DELIVERNews and updates8 INNOVATING IMPACT, DISRUPTING DEVELOPMENTService speaks to the CEO of the Chemical Industries Educationand Training Authority (CHIETA), Yershen Pillay12 ROAD SAFETY IS EVERYBODY’S RESPONSIBILTYCoca-Cola Beverages SA says that road safety is ultimately ashared responsibility14 SOUTH AFRICA’S RECOVERY DEPENDS ONGOVERNMENT’S SUPPORT OF MUNICIPALITIESAddressing the deep-seated issues plaguing municipal financeis essential for improving service delivery16 CLIMATE CHANGE AND THE JUST ENERGY TRANSITIONKeynote Address by Deputy Minister Narend Singh at theFEDUSA Climate Change and Just Transition Summit18 THE ROLE OF MUNICIPALITIES IN SOUTH AFRICA’SJUST ENERGY TRANSITIONLow-carbon, climate-resilient development is central toachieving inclusive growth20 COMPETITION IN SA’S ELECTRICITY MARKETNew law paves the way, but it won’t be a smooth ride22 AN ETHOS OF COLLABORATION AND UNITYEstablished in 1998, Thsebedisano Burial Society is a 100%black female-owned business in Soweto24 REIMAGINING WATER IN MINING AND FINDINGSOLUTIONS FOR THE ENVIRONMENTThe mining industry is often the cornerstone of developingeconomies, but the industry is now on the cusp of asignificant transformation26 REVITALISING JOHANNESBURGThe transformative potential of City Improvement Districts28 SOLUTIONS TO MUNICIPAL SERVICE DELIVERYBOLSTER PROPERTY INVESTMENTPublic and private sector alignment will ensure continuedsuccess in the property industry29 INCLUSIVE LEADERSHIP IN REAL ESTATEA pathway to better cities30 WASTE NOT WANT NOTService speaks to Professor Linda Godfrey, PrincipalScientist, CSIR32 COLLABORATION IN HOSPITALITY AND TOURISM SETTO STRENGTHEN SASouth Africa’s hospitality and tourism industries have a criticalrole to play in boosting economic development34 MPUMALANGA: YOUR WORLD-CLASS TOURISMDESTINATIONThree decades on from the dawn of democracy, Mpumalangais poised to lead a new phase in energy generation38 SA’S SPECIAL ECONOMIC ZONESAn overview of the Special Economic Zones in South Africa42 GOOD NEWSPublic-private partnerships prove their power once againService magazine | 3
