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South African Business 2019 edition

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The 2019 edition of South African Business is the seventh edition of this annual guide to business and investment in South Africa. Regular pages cover all the main economic sectors of the South African economy and give a snapshot of each of the country’s provincial economies. Feature articles on topical issues such as Special Economic Zones and African trade provide unique insights, together with comprehensive overviews of critical economic sectors. Other special features focus on the exciting new possibilities in renewable energy, airports as engines of regional growth and the maritime sector as an entirely new prospect for South African entrepreneurs and businesses. South African Business is complemented by nine regional publications covering the business and investment environment in each of South Africa’s provinces. The e-book editions can be viewed at www.globalafricanetwork.com

PROFILE Prompt IT

PROFILE Prompt IT Solutions Working together for high-impact ICT solutions. Prompt IT Solutions is 100% black women-owned IT company which has been in existence since 2004, with Level 1 BEE Status. Vision Being a partner in identifying impactful Information and Communications Technology solutions. Client as partner Our knowledgeable technology team produces work that is up to standard with our clients’ expectations through solid as well as professional strategising, conceptualising and implementation of IT solutions. Every Information and Communications Technology service provided must involve, engage and build upon the company’s image and, most importantly, strengthen the consumer/product bond. The challenge for the private and public sector is to find innovative and alternative solutions that adhere to business needs. Solutions need to be understood, relevant and experienced on an intensely personal level by the consumer to strengthen the relationship they have with their service providers. The service provider should know the needs of their consumers to make sure that they work efficiently and productively. Company focus Our strategy is to ensure that we offer our clients the best highquality and cost-competitive service, thereby enabling them to respond quickly to any changing market dynamics and increasing their competitiveness. Services • Infrastructure development data • Voice and wireless connectivity CONTACT DETAILS Address: 56 Cetu Street, KwaMagxaki, Port Elizabeth 6201 Tel: +27 (83) 585 4822 Website: www.promptit.co.za SOUTH AFRICAN BUSINESS 2019 130 PromptIT J O U R N E Y I N G W I T H Y O U • Networking installations and maintenance (Molex Certification) • End User Computing (Accredited with MICSETA) • Server support and maintenance • Electrical and CCTV installation and maintenance • Laptop, computer, printer repairs and service • Computer consumables sales • Computer hardware and software sales Staff Prompt IT has a dedicated team of software and hardware engineers. We derive from a base of freelance specialists should the need arise, because core to sustainability for us is job creation. The approach of combining a wealth of expertise on a project basis enables us to meet each of our clients’ specific needs in the most suitable, creative and cost-effective manner. Clients include The Post Office, Aberdare Cables, Shoprite, Enel Green Energy, Airports Company South Africa, Sarah Baartman District Municipality, Eastern Cape Provincial Government Departments (Social Development, Health, Education).

PromptIT lives its name with on-time delivery INTERVIEW The CEO of PromptIT, Azola Socenywa, recounts how a gap in the market became a thriving business. Azola Socenywa BIOGRAPHY PromptIT J O U R N E Y I N G W I T H Y O U Port Elizabeth-born Azola Ngwekazi Socenywa completed courses on the technical side of computers and a national diploma with Damelin. Work for Coca-Cola Sabco led to a posting to Business Connexions, the only female among 16 technicians. Success in the SAB Kickstart Programme was the stimulus to start PromptIT. In 2015 she joined VW’s incubator programme, Raizcorp. Azola is a board member of the Eastern Province Children’s Home and on the Advisory Committee of MES, a poverty relief organisation. How did PromptIT come into being? I worked for Coca-Cola Sabco before being outsourced as a junior technician to Business Connexion. I proposed projects because there were not many black children exposed to the ICT sector. In 2004 I saw a gap in the market and started PromptIT. Having done well in the SAB Kickstart Programme I started an Internet cafe in the township which was registered with MICSETA to teach Computer Literacy. Since 2015 the incubator Raizorp has mentored me in business. What have been the highlights in your business journey? After 14 years of being in business I have been recognised and a few ICT organisations are seeing the need of partnering with PromptIT. The journey has not been easy, but we are still standing and growing our network. We would like to continue to grow our skills. What are your company’s key services? Our core services are network cabling, data, voice, fibre installation and maintenance, cyber security and professional IT support. Please tell us about the capabilities of your workforce. Most of our staff are project managers and qualified Cisco engineers. We assign junior technicians to shadow the seniors to grow their skills as it is important for us that we give them exposure. What sets you apart in terms of your business processes? Our philosophy is Trade not Aid. We are a black woman-owned and managed business in a male-dominated industry. Despite this we have managed to thrive and grow. This is the spirit that sets us apart. We deliver customer centrality, delivery on time, co-creating with our customers. Our staff has joint ICT experience of 25 years, having worked for multinationals such as Microsoft, SAP and IBM. Do you have experience with projects in the public sector? We have contracts with the Coega IDZ, Transnet PE College and the Department of Health. We believe that ICT should be an enabler towards service delivery. 131 SOUTH AFRICAN BUSINESS 2019

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