Western Cape Business 2017 edition

FOCUS Nedbank

FOCUS Nedbank Business Banking: Making it easier to do business Business customers benefit from Nedbank’s relationship-based banking model. Great news for Cape business owners and entrepreneurs seeking a unique banking experience: Nedbank Business Banking has over 80 business managers located across the Western Cape who are ready to assist you with professional advice and industry-specific solutions. “At Nedbank Business Banking we believe that you need a financial partner who not only understands your circumstances and aspirations, but can also provide you with relevant solutions and a banking experience that is hassle-free, allowing you to concentrate on the running of your business,” says Goolam Kader, Nedbank Business Banking’s Divisional Executive for the Western Cape. At the core of the bank’s offering is a relationship-based model, with a business manager dedicated to your business as the key entry point into the bank. Each business manager is part of a client services team, additional members being a credit manager, credit analyst and services manager, all of whom have a genuine interest in the success of each individual business. “When you do business with us, you are speaking to people who know the area and are familiar with the various industries operating here,” explains Kader. Kader adds that Nedbank is constantly innovating and these principles are further embedded in our first-to-market approach with the launch of Whole-View Business Banking, which emphasises that by partnering with us, we are able to provide a holistic view of the client`s entire business. This will have substantial benefits to our clients, including leveraging skills and resources across the bank; better business, transactional and cash flow solutions; better understanding of our client`s liquidity risk and associated costs as well as improved overall pricing. An added benefit of banking your business with Nedbank Business Banking is that your business and your personal financial needs as well as that of your employees can be managed in one place. “Very often business owners and their businesses are financially dependent on each other. Our client service teams now also offer individual banking solutions, better advice and a hassle-free service to you and Goolam Kader, Nedbank Business Banking Divisional Executive, Western Cape your staff as we already know and understand your needs,” explains Kader. With this in mind, Nedbank introduced Nedbank@Work – a unique service to employees of companies who bank with Nedbank. The service facilitates convenient banking at the workplace through bankers or consultants on site, in the branch or via our call centre and internet channels. In addition, Nedbank@Work offers non-financial support to you and your employees free of charge. For more information call Goolam Kader on +27 21 928 2000 or email goolamk@nedbank.co.za WESTERN CAPE BUSINESS 2017 48

Nedbank Retail Banking: Making banking accessible to all FOCUS Nedbank intends working with communities to make banking services more accessible. Our clients are engaged by skilled, enabled and productive staff who, through meaningful conversations, ensure we deliver our clients’ needs and aspirations. As a bank for all, Nedbank realises that communities and their representatives are key stakeholders in our bank for all strategy. As such, the bank’s strong relations with government, organised business and communities remain a key focus in growing its client base of over seven-million. Our presence in the Western Cape community goes a long way in allowing for greater financial inclusion while contributing to social upliftment and economic development. Nedbank continues to grow its distribution presence across South Africa, including the Western Cape as the fastest-growing province. This enables us to provide accessible banking to all South Africans. We continue to invest in our frontline staff that operate across 95 traditional branches, eight relationship centres and seven personal loan centres. Nedbank has embarked on a distribution strategy to convert all traditional branches to “Branch(es) of the Future”. Branches of the Future are equipped and enabled with world-class technology to create a great place to bank for our clients and a great place to work for our staff. We currently have 25 “Branch of the Future” stores in the Western Cape. To make banking more convenient, we currently have eight branches that operate and trade on a Sunday. For further convenience to our clients, we have also increased our ATM distribution to 606 and Intelligent Depositors to 127 in the province. Nedbank’s client-centred approach has seen the bank intensify its efforts in delivering a distinctive client experience through innovation. The introduction of the award-winning Nedbank App Suite is evidence of the bank’s progress and its understanding of client needs. The App Suite serves as a virtual extension of our distribution network operating from the palm of your hands. “It makes it easy for clients to do their banking securely – from anywhere, anytime,” says Sharon Smith: Regional General Manager of Western Cape Branch Networks at Nedbank. “Our offering in Western Cape Retail extends to Small Business and Professional Banking. We believe that small business is a critical segment of our economy and plays a key role in job creation. To Sharon Smith, Nedbank Regional General Manager Branch Networks support small businesses we have dedicated relationship managers, either in branch or in relationship centres for every small business account holder. We have a website called ‘simplyBiz.co.za’ that serves as a networking platform for small business owners and provides ongoing support in numerous aspects of business. We also have a fully integrated electronic banking application that incorporates payroll, as well as accounting, all accessible via a single platform,” Smith adds. For more information about our Nedbank Retail Banking offering please call Sharon Smith on +27 21 928 2000 or send an email to sharonsmi@nedbank.co.za 49 WESTERN CAPE BUSINESS 2017